The managing director of Sydney Company Task Retail
Technology (TRT), Kym Houden, is doing just that to send details of millions of
customer transactions instantaneously across the country daily on behalf of
thousands of stores in some of the most recognisable franchise names in
Cloud computing has allowed Houden and his 12 staff
at TRT to steal business from IBM, InfoGenesis and other, bigger rivals-not
least the contract to deliver 1050 point-of-sale systems for Retail Food
Group's Donut King, Michel's Patisserie, Brumby's Bakeries and other
"The lightning speed of the technology means
that instead of a franchisee taking up to three weeks to send sales data to
head office, it is now a matter of seconds," he says.
TRT's xchangexec software also sports bells and
whistles such as accepting orders through SMS, and spitting out point-of-sale
promotions and coupons based on the time of the day. Houden is planning a
cheaper, "lite" version for sole proprietors and small chains.
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