Support

Task Retail Technology's Sydney based Global Support Command Centre, is built on breakthrough software that can track sales information in real-time for any retail environment anywhere in the world.

Provides a complete install base overview.

Task Retail Technology's Global Support Command Centre provides support staff with a complete overview of customers online vs offline terminal status, last backup, total transactions, CPU usage, online sales vs offline sales and more.

The proactive approach.

With our custom built Global Support Command Centre, Task Retail Technology have invested heavily in providing proactive customer support via 6 large LCD panels displaying open and closed support cases, average report generation times and more.

Customer Command Centres.

Delivered via xchangemedia and attached LCD panels, customers can request to create custom command centres for deployment within their organizations I.T. department. Working closely with the organization, TRT will display customer specific KPI's.